My tracking link says my order was delivered, but I can't find it!Updated a year ago

We're sorry to hear that you're having trouble finding your package.  This can happen on occasion, but don't worry - we're here to help sort it out! 

We recommend doing a quick search around your property and checking with your neighbors to see if the package was mis-delivered. 

At times, carriers may also mark packages 'delivered' before they're actually dropped off. Please get in touch with our team if you have not located your order within 2 business days of your delivery confirmation notice.