All of the logistics
Clove Sample Sale ships within the continental U.S., as well as to Alaska, Hawaii, and Puerto Rico. We do not ship Sample Sale items internationally. For international shipping, please visit goclove.com. We are unable to ship to PO Boxes or APO / FPO
Once your order is placed, your items will be reserved in our system!. Your order will go through two phases prior to delivery:. Warehouse order fulfillment - the time it takes our team to prepare your order for shipment. Package shipment - the time
U.S. Customers:. Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! For orders with a pre-tax total of less than $49, standard domestic shipping is $10. The cost of expedited or upgraded shipping is based on
When you place your order, you will receive an order confirmation email. If you click on the “View your order” button, you will be redirected to a webpage with tracking information! Once your order ships, you will receive a separate shipping confirma
Our warehouse team works diligently to fulfill orders as quickly as possible! As such, we are unable to honor order changes or cancellations once orders have been placed.
We're sorry to hear that you're having trouble finding your package. This can happen on occasion, but don't worry - we're here to help sort it out!. We recommend doing a quick search around your property and checking with your neighbors to see if th
Once an order has been placed, we cannot edit the shipping address. You may be able to make changes to the delivery by creating a free UPS My Choice Account. There, you can choose to have the package rerouted, rescheduled for another delivery date, o
No. All Clove Sample Sale items are final sale and cannot be returned or exchanged. In addition, please note that once your order has been placed, we are unable to modify your order selection or shipping information, and are unable to cancel orders.
Final Sale means that the product cannot be returned, exchanged, or refunded for cash value or store credit. We are unable to cancel final sale orders once they have been placed.
Unfortunately, we are unable to honor returns for refunds or exchanges for orders purchased on resale, as we cannot verify their authenticity or legitimacy. We cannot accept returns or offer any assistance for orders obtained or distributed in such a